Effective Date: 06 Oct 2025

1. Introduction

Welcome to EZRHA (“we,” “our,” or “us”), an AI-powered career assistant tailored for Gen Z users. EZRHA helps users in Costa Rica explore career opportunities through features such as interactive AI chat, job discovery, resume generation, and content engagement.

We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard your information when you use the EZRHA application (“App”).

2. Scope and Applicability

This Privacy Policy applies to all users of the EZRHA platform, including users located in Costa Rica. By using EZRHA, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

3. Information We Collect

When you register or use EZRHA, we may collect the following types of information:

• Personal Identifiers: Name, email address, phone number
• Profile Information: Education history, employment history, areas of interest, topics of expertise (similar to a LinkedIn profile)
• Chat and Usage Data: Interactions with the AI chatbot, search history, saved jobs, generated resumes
• Device Information: Basic usage statistics, browser type, operating system (non-identifiable technical data)

4. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your children has provided us with Personal Data, please contact us at [insert email/contact method]. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

5. Use of Information

We use your personal data for the following purposes:

• To provide and improve core EZRHA features (chat, job discovery, resume generation)
• To personalize content and career recommendations
• To enable you to save and revisit past interactions
• To ensure system performance and monitor backend operations

6. Data Sharing and Disclosure

We do not share, sell, rent, or trade your personal information with any third party. Your data remains securely stored and used solely for the functioning of EZRHA.

7. Data Storage and Security

All user data is securely stored and protected using industry-standard security protocols, including encryption at rest and in transit. Access to personal information is restricted to authorized personnel only.

8. Your Rights Regarding Personal Data

In compliance with Costa Rica’s Law No. 8968, you have the following rights:

• Access: Request information about your personal data stored in our system
• Correction: Request corrections if your data is inaccurate or incomplete
• Deletion: Request the deletion of your data when it is no longer necessary for the purposes collected
• Objection: Object to the processing of your data in specific cases

To exercise these rights, contact us at [insert email/contact method]. We will respond within the legally required time frame.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes. When no longer needed, your data will be securely deleted.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will notify users through the app and revise the “Effective Date” above. Continued use of EZRHA after changes indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

EZRHA Privacy Office
Infosec@Ezrha.com